Methods of Payment Accepted
Juliet's Floral Design accepts Cash, Pay Pal, Visa, Mastercard, Discover, Amex, E-Checks, Money Orders, Certified Checks or Bank Drafts.
We use USPS Priority Mail or UPS to deliver your flowers.
We ship worldwide, for details about international rates please contact us.
Shipping insurance is available by request, buyer pays for shipping insurance costs
We do not ship COD, nor do we ship to P.O. or APO/FPO Box addresses.
Your silk flowers are individually wrapped and packaged to hold their shapes.
RETURNS & REFUNDS
We strive for 100% customer satisfaction and we give you the personal attention you deserve. We want to ensure that you are pleased with your purchase of our unique silk wedding flowers. Therefore, if for any reason you are unhappy with what you have received, please contact us immediately and we will work out either a replacement or full refund (minus 10% covering credit card charges and re-stocking costs) for pre-made flowers ordered from our online store catalog. Shipping costs are non-refundable.
Custom flowers & packages are non-refundable. A custom order is one designed to your needs and is not purchased from our online catalog.
Flowers being returned must be in original packaging and sent back to us within 10 days of receiving it. Returned orders must not be damaged or used.